Kenya 🇰🇪

Country Summary

Country Name	Kenya
Region	Africa
ISO	KE
Dialing code	+254
MCC (Mobile country code)	639

Sender ID Guidelines

Alphanumeric Sender ID

Network (MCCMNC)	Features
Safaricom (639002)	Alphanumeric Sender IDs are supported. Alphanumeric Sender ID pre-registration is required. Non-registered sender ID changes to default Sender ID.
Telkom Kenya (639007)	Alphanumeric Sender IDs are supported. Alphanumeric Sender ID pre-registration is required. Sender IDs are case-sensitive and must contain the brand name.
Other networks	Alphanumeric Sender IDs are supported. Alphanumeric Sender ID pre-registration is not required.

Numeric Sender ID

Network (MCCMNC)	Features
All networks	Numeric Sender IDs are not supported.

Generic Sender ID

Network (MCCMNC)	Features
All networks	Generic Sender IDs such as INFO, SMS, NOTICE etc are prohibited, please use a representative brand or business name to ensure delivery.

Pre-registration

If you need to register your Sender ID for Kenya, please contact our Support team by email [e-mail] and provide the following information:

Requirements	Sender ID Message example Message Type (Transactional/OTP/Promotional) Company‘s website Company‘s name Company‘s legal address Copy of the certificate of incorporation from the company which owns the sender ID
Cost of registration	Free of charge